FAQ

What are the delivery charges?

Our delivery charge is 60-100 Taka inside Dhaka. For outside Dhaka order(s), delivery charge 150 Taka. If you collect perfumes from our store/showroom there will be no delivery charge.

If you prepay for your desired perfume(s) then you don’t need to pay any delivery charges. We will bear the delivery charge. After you send the money to our account (bKash or bank payment), we will deliver your perfume(s) at your door step (Inside Dhaka).

For outside Dhaka order, we send our parcels through SA Paribahan or Sundarban Courier Service. You have to collect parcels from their office.

Please note, we can update this amount any time without any notification to our new or existing clients. We deserve the whole right to update the delivery charge.

Which payment method do we accept?

At this stage, we accept Cash On Delivery, bKash, Direct Bank Transfer, Credit/Debit Card,  or Pick Up in Store only. When our delivery men deliver the product, you can pay the product’s price to our delivery men (if you have selected “cash on delivery” option at the checkout process).

If you want to pay via bKash, here is our bKash merchant number: 01511664422. You need to select “Make Payment” option in your bKash app to make a payment. As 01511664422 is our bKash merchant number you can’t use “Send Money”, “Cash Out” or “Mobile Recharge” option but only “Make Payment” option.

If you want to pay to our Bank Account, please select “Bank Payment” option at the checkout page. After you submit the order, you will get our Bank Account Details. After the payment to our Bank Account, you need to provide us scan copy of the money receipt. Once the amount is in our bank account, we will process your order. Due to Fraudulent activity, we can’t process any order unless the amount is deposited to our Bank Account.

You can directly purchase any products from our website with your debit/credit cards. You need to select “Debit/Credit Card” option in the checkout page. Pay securely by Credit or Debit card or Internet Banking through SSLCommerz Secure Servers. Please note, 2.58% charge will be added for all VISA/Mastercard and 3.65% charge will be added for AMEX card

On our Showroom, you can use POS Machine to pay via your Credit/Debit card(s). If you are not Bangladeshi citizen, then you need to give us your passport copy when you are making a transaction with your Debit/Credit card.

How long will delivery take?

If you are inside the Dhaka city, it will take up to 3 business days. If you are in outside Dhaka city, it will take up to 7 business days. Our Head Office is closed on Friday and Saturday though our showroom is open on Friday and Saturday. However, our showroom is closed on Thursday. So basically you can get our service everyday. We are not active on Facebook or any other social media on Friday. Please note, during holiday season, it might take more time to deliver your products as our office is closed on national and public holidays.

Do you ship internationally?

Unfortunately, NO. We ship our products only in Bangladesh. If you are a foreign citizen, traveling Bangladesh, you can order bulk amounts from us and take all those perfumes to your desired country. But we don’t ship internationally.

What is the difference between Pure Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?

The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.

Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men’s fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply. .

What is the difference between a splash and a spray?

There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

Return Policy

If you get wrong product(s) by any chance, you can return the product. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product.

Please note, we always prefer our clients to call us first to avoid any misunderstanding or confusion. Here are our contact numbers again: 01511664422, 01916910249, 01534520732. However, in case of return, you should not tear the cellophane. Some products don’t come with cellophane, we know that. But if any product contains cellophane, you should not tear or open the box in any case (wrong product received scenario).

All returns must be done by you within 24 hours (after you receive our products). You will bear the product return shipping charge.

Buyperfumeinbangladesh.com Returns
Order # (Include your order number)
271/Kha Malibagh
Dhaka, Bangladesh

Do you have local store?

Yes. Our showroom address: Capital Siraj Center, Baily Road, 1st Floor, Shop No: 27.